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Xtrodes 5
Technical & Research Information 36
- The latency of EMOTIV data streams
- Can ALS patients or individuals with severe disabilities benefit from EMOTIV technology?
- How are band powers calculated?
- We want to embed ECG and EOG electrodoes/systems with EPOC Flex
- Can EPOC capture Gamma?
- Why does Emotiv EPOC+ stop at 43 Hz in range? Is there a way to expand this somehow?
- How accurate is your detection?
- How did EMOTIV build your Detection Suites?
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EmotivPRO
- Emotiv data for qEEG interpretation
- Understanding the Difference Between EmotivPRO and the Cortex SDK
- Can I analyze EEG with Matlab or EEGlab?
- Why are beta waves split into low beta and high beta in EmotivPRO, while others are not?
- How to import EDF files from EmotivPRO into EEGLAB
- Do you show data from CMS/P3, DRL/P4, DRL2/M1, CMS2/M2 in EmotivPRO software?
- Why does the EEG Quality (EQ) in EmotivPRO flicker?
- Emotiv data for qEEG interpretation
- Can I measure Event-related Potential (ERP) components such as P300 with EMOTIV headsets?
- Can EMOTIV products be used to track epilepsy?
- Can I connect multiple headsets to a single computer to collect data concurrently?
- Why do users connect the EMOTIV EPOC X via the USB receiver or Bluetooth?
- Everything you need to know about reference sensors of EMOTIV hardware
- Do EMOTIV headsets themselves offer protection against EMF?
- Can I measure Delta waves (0-4Hz) with Emotiv hardware?
- Can I wear EPOC+ or INSIGHT with VR headsets?
- How to stream EEG data from EMOTIV to TouchDesigner
- Helping People with Disabilities Communicate Through EMOTIV Technology
- Understanding the signal processing and machine learning capabilities of the EmotivBCI platform
- Does EEG Quality (EQ) degrade over time during extended recordings, and how can it be maintained?
- Understanding the Difference Between EmotivPRO and the Cortex SDK
- Can I analyze EEG with Matlab or EEGlab?
- Can EMOTIV products be used to track epilepsy?
- Does EMOTIV offer a neurofeedback application?
- Do we have some value to depict the level of drowsiness or alertness?
- What data streams does Emotiv provide?
- How does EPOC compare to other clinical EEG systems?
- Can the EMOTIV devices be used during physical activity?
Troubleshooting and Cleaning 16
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General Issues
- How to achieve a longer range with EMOTIV USB Receiver?
- I don’t have a Bluetooth(R) SMART (BTLE) compatible device, what do I do?
- Is there any advantage in using the Emotiv Universal USB receiver?
- Why am I seeing dropouts while using Emotiv USB Receiver with the EMOTIV headsets?
- Tips for getting good contact quality with the EMOTIV Headset
- How do I clean the INSIGHT Headset and sensors?
- How to make Primer Fluid for Insight and Saline solution for Epoc X & Flex?
- How to embed ECG and EOG electrodoes/systems with EPOC Flex
- Difference between Flex Saline sensors and Flex Gel sensors
- Advancing High-Density EEG Research with Flex
- Tips to achieve good signal quality with long and thick hair and EPOC X or Flex Saline?
- How to clean EPOC FLEX Gel Sensors and Cap?
- How to clean Epoc Flex Sensors and Flex Cap
- How to make Primer Fluid for Insight and Saline solution for Epoc X & Flex?
Headsets 11
Software 14
- Connecting to Service issue
- Where do I find EMOTIV Software to download?
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EmotivPRO
- Emotiv data for qEEG interpretation
- Why is my EEG quality flickering in EmotivPRO?
- How to submit Feedback via EmotivPRO for issue investigation
- What is EEG Quality in the EmotivPRO?
- Does EmotivPRO automatically remove artifacts from the EEG data collected?
- How can timing markers be entered into the data stream?
- Understanding Sensor Values in Exported CSV Data
- What Does EmotivPRO Software Include?
FAQ 25
- Quick Start Guide and User Manual
- What is an EEG Headset?
- Does EMOTIV offer EEG Headsets?
- How are EEG Headsets used for research?
- Are EMOTIV products medical devices?
- I received the hardware, how can I get access to Raw EEG data?
- What is included in the headset package?
- Can I wear EPOC+ or INSIGHT with VR headsets?
- What are the Performance Metrics Detection Suite?
- What are the detections based on? How were the algorithms created?
- Is EPOC+ or INSIGHT headset water resistant?
- What are the differences between EPOC+, Insight and Flex?
- Why do I need 9-axis inertial motion sensor?
- Why does the contact map show activity when the headset is not on my head?
- Does EMOTIV really measure signals from my brain?
- Can I use the headsets while charging?
- Is it safe to use EMOTIV products?
- Can EMOTIV headsets read Event-Related Potentials?
- What else can you say about EPOC+ or INSIGHT and paralyzed users?
- How long does the Insight battery last? How do I recharge? Can I extend the battery life?
- What Is The Emotiv Insight Extender?
- Bluetooth Pairing
- Are CMS/DRL References Positioned As Usually Around The Mastoid?
- Why Does Emotiv EPOC+ Stop At 43 Hz In Range? Is There A Way To Expand This Somehow?
- Measure When The Frequency Ratio Of Alpha To Beta
Licenses 3
Xtrodes 24
- What do X-trodes patches provide?
- What are the advantages of X-trodes' Smart Skin?
- How come the electrodes don't require conductive gel?
- Does X-trodes really measure signals from my brain?
- How does X-trodes EEG patches correspond with the 10-20 EEG system?
- Do the X-trodes electrodes come in different sizes?
- Which kinds of signals can I measure with X-trodes electrodes?
- How can I make my skin' Xtrodes electrode patch more flexible?
- How many types of Smart Skin electrodes exist?
- Can I adjust the electrodes to different body areas?
- How long do X-trodes electrodes last?
- Does the location of the ground matter? Can I choose the location?
- Have X-trodes done clinical trials?
- Are the electrodes suitable for all skin types?
- Are the electrodes suitable for children?
- Can signals be obtained from people of varying body weights?
- What type of battery is used in the X-trodes recording system?
- Is the extracted data raw or filtered?
- What is the sample rate of the Bluetooth streamed signals?
- What is the size and weight of X-trodes equipment
- Does the recording system come in additional colors?
- Can I use the X-trodes electrodes more than once?
- Xtrodes User manual and tutorial videos
- List of publications Xtrodes
Account Settings 2
Billing and Payment 3
Shipping, Taxes, and Delivery 13
- Understanding Tax Exemption for EMOTIV Orders
- International Shipping: Duties and Taxes Policy
- How to get shipping cost estimation?
- Can my delivery address be different from my billing address?
- How long does it take to process my order?
- How can I track my order?
- Can I pick up my order directly at your warehouse?
- Can I change my shipping address after the order has already been shipped?
- Are there any additional costs that will be due upon receipt of my order?
- What is included in the headset package?
- Can I cancel my order?
- What if my order is shipped to the wrong and/or invalid address?
- Can I cancel my order after it has been placed and paid?
Subscription 8
- Why was my PRO license suspended?
- How do I cancel my subscription?
- What happens if I upgrade or downgrade my subscription?
- What is PRO-Lite license and how can I access it?
- What happens when I cancel my PRO subscription?
- What happens after my paid PRO license expires?
- Can I upgrade from PRO-LITE to premium PRO licenses?
- My paid PRO licenses have expired and now I can’t access my recordings. What should I do?
Refunds, Returns and Replacements 7
- What is EMOTIV’s Refund Policy?
- I received the product but it’s Dead On Arrival. What do I do?
- Can I return a product for Refund?
- What should I know before returning a product?
- When can I get my refund?
- What’s the warranty for EMOTIV Products?
- Can I cancel my order after it has been placed and paid?
Refunds, Returns and Replacements
This section provides a concise guide on navigating our policies, ensuring a hassle-free experience for product returns, refunds, and replacements.
- What is EMOTIV’s Refund Policy?
- I received the product but it’s Dead On Arrival. What do I do?
- Can I return a product for Refund?
- What should I know before returning a product?
- When can I get my refund?
- What’s the warranty for EMOTIV Products?
- Can I cancel my order after it has been placed and paid?
