Solutions

Products

Platform & Partners

Support

Shop

Shop

Start Now

Start Now

Search...

Getting Started

Headsets

Technical & Research Information

Troubleshooting & Cleaning

Software & SDK

Data Stream

Account & Subscription

Shipping & Return

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the courier’s website.

Was this article helpful?

Related article

Where does Emotiv ship to?

Are there any import taxes or customs fees?

How can I track my order?

What are the shipping costs?

Can I change my shipping address after placing an order?

Why isn’t my tracking number updating?

What happens if my order is delayed or lost?

What should I do if I receive a damaged or incorrect product?

Why didn’t I receive my package if tracking says it’s delivered?

Not finding what you need?

Our Support Team is just a click away.

Contact us

Contact us

Solutions

Academic Research

User & Product Research

Brain Computer Interface (BCI)

Brain Health

Emotiv Play

Product

Hardware

Epoc X

EPOC X PRO

Flex

Insight

MN8

Accessories

Software

Emotiv Studio

EmotivPRO

Emotiv Play

EmotivBCI

BrainViz

Launcher

Brainwear App

Support & Community

Compare Hardware

Quick Start Guide

Fundamentals

Knowledge Base

How to

Glossary

Community Forum

Feature Request

Contact Support

Developers & Enterprise

Developers

Cortex App

Cortex SDK application

Github

Organization Licensing

Company

About

Social Impact

News

Patents

Careers

Legal & Security

Privacy Policy

Terms of use

Subscription Terms

Refund Policy

Shipping Policy

EULA

Cookie Policy

© Emotiv. All Rights Reserved

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the courier’s website.

Was this article helpful?

Related article

Where does Emotiv ship to?

Are there any import taxes or customs fees?

How can I track my order?

What are the shipping costs?

Can I change my shipping address after placing an order?

Why isn’t my tracking number updating?

What happens if my order is delayed or lost?

What should I do if I receive a damaged or incorrect product?

Why didn’t I receive my package if tracking says it’s delivered?

Not finding what you need?

Our Support Team is just a click away.

Contact us

Contact us

Solutions

Academic Research

User & Product Research

Brain Computer Interface (BCI)

Brain Health

Emotiv Play

Product

Hardware

Epoc X

EPOC X PRO

Flex

Insight

MN8

Accessories

Software

Emotiv Studio

EmotivPRO

Emotiv Play

EmotivBCI

BrainViz

Launcher

Brainwear App

Support & Community

Compare Hardware

Quick Start Guide

Fundamentals

Knowledge Base

How to

Glossary

Community Forum

Feature Request

Contact Support

Developers & Enterprise

Developers

Cortex App

Cortex SDK application

Github

Organization Licensing

Company

About

Social Impact

News

Patents

Careers

Legal & Security

Privacy Policy

Terms of use

Subscription Terms

Refund Policy

Shipping Policy

EULA

Cookie Policy

© Emotiv. All Rights Reserved

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the courier’s website.

Was this article helpful?

Related article

Where does Emotiv ship to?

Are there any import taxes or customs fees?

How can I track my order?

What are the shipping costs?

Can I change my shipping address after placing an order?

Why isn’t my tracking number updating?

What happens if my order is delayed or lost?

What should I do if I receive a damaged or incorrect product?

Why didn’t I receive my package if tracking says it’s delivered?

Not finding what you need?

Our Support Team is just a click away.

Contact us

Contact us

Solutions

Academic Research

User & Product Research

Brain Computer Interface (BCI)

Brain Health

Emotiv Play

Product

Hardware

Epoc X

EPOC X PRO

Flex

Insight

MN8

Accessories

Software

Emotiv Studio

EmotivPRO

Emotiv Play

EmotivBCI

BrainViz

Launcher

Brainwear App

Support & Community

Compare Hardware

Quick Start Guide

Fundamentals

Knowledge Base

How to

Glossary

Community Forum

Feature Request

Contact Support

Developers & Enterprise

Developers

Cortex App

Cortex SDK application

Github

Organization Licensing

Company

About

Social Impact

News

Patents

Careers

Legal & Security

Privacy Policy

Terms of use

Subscription Terms

Refund Policy

Shipping Policy

EULA

Cookie Policy

© Emotiv. All Rights Reserved

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the courier’s website.

Was this article helpful?

Related article

Where does Emotiv ship to?

Are there any import taxes or customs fees?

How can I track my order?

What are the shipping costs?

Can I change my shipping address after placing an order?

Why isn’t my tracking number updating?

What happens if my order is delayed or lost?

What should I do if I receive a damaged or incorrect product?

Why didn’t I receive my package if tracking says it’s delivered?

Not finding what you need?

Our Support Team is just a click away.

Contact us

Contact us

Solutions

Academic Research

User & Product Research

Brain Computer Interface (BCI)

Brain Health

Emotiv Play

Product

Hardware

Epoc X

EPOC X PRO

Flex

Insight

MN8

Accessories

Software

Emotiv Studio

EmotivPRO

Emotiv Play

EmotivBCI

BrainViz

Launcher

Brainwear App

Support & Community

Compare Hardware

Quick Start Guide

Fundamentals

Knowledge Base

How to

Glossary

Community Forum

Feature Request

Contact Support

Developers & Enterprise

Developers

Cortex App

Cortex SDK application

Github

Organization Licensing

Company

About

Social Impact

News

Patents

Careers

Legal & Security

Privacy Policy

Terms of use

Subscription Terms

Refund Policy

Shipping Policy

EULA

Cookie Policy

© Emotiv. All Rights Reserved