Join the EMOTIV Family

Location: Hanoi, Vietnam

About Emotiv

Emotiv is a leading neurotechnology company that specializes in wearable EEG devices and brain-computer interface solutions used by researchers, developers, and consumers globally. We are shaping the future of neurotech by empowering users to understand their own brains and use that data to improve lives.

We’re seeking a talented and detail-oriented Framer Developer to join our cross-functional team and help craft engaging, interactive, and high-performing websites that showcase the Emotiv brand.

Role Summary

As a Framer Developer, you will be responsible for designing, prototyping, and developing modern, visually striking websites and landing pages using Framer. You’ll collaborate with our design, marketing, and product teams to rapidly iterate and launch experiences that drive engagement and conversion across our digital platforms.

Key Responsibilities

• Design, prototype, and build responsive, interactive websites using Framer.

• Translate high-fidelity UI/UX designs into functional and optimized web pages.

• Work closely with designers and marketers to iterate and launch marketing campaigns, product pages, and landing pages.

• Ensure cross-browser compatibility, responsive behavior, performance, and accessibility.

• Implement SEO best practices, analytics tracking scripts, and third-party integrations (e.g., HubSpot, Hotjar, Google Tag Manager).

• Maintain consistent branding and user experience across all Framer-based websites.

• Own the lifecycle of Framer projects from prototyping to deployment.

Required Qualifications

• 2–4+ years of experience in front-end or web development, with proven hands-on Framer experience.

• Deep knowledge of Framer features, including:

  • Components, interactions, CMS/data bindings

  • Hosting and publishing

  • Custom code embeds

• Strong proficiency in HTML, CSS, JavaScript, especially as it relates to custom Framer development.

• Familiarity with design tools (Figma, Adobe XD) and working with designers.

• Experience implementing tracking, analytics, and third-party marketing tools.

• Understanding of web performance, SEO, and accessibility principles.

• Strong portfolio of Framer projects (please include links).

Nice to Have

• Experience with modern web technologies or frameworks (e.g., React, Tailwind, GSAP).

• Knowledge of UX best practices, micro-interactions, and motion design.

• Experience with A/B testing, personalization tools, or content experimentation.

• Familiarity with Git, Notion, Jira, and agile workflows.

Key Traits for Success

• Strong eye for design and animation.

• High attention to detail and quality.

• Able to manage multiple priorities and deliver quickly.

• Proactive, collaborative, and eager to learn.

• Comfortable working independently and within distributed teams.

Application Process

Please send your CV, portfolio, and Framer project links to Ms Huyen at huyennguyen@emotiv.com

Location: Hanoi, Vietnam

About Emotiv

Emotiv is on a mission to vastly improve our understanding of the human brain. As a global leader in mobile EEG technology, our solutions have powered over 4,000 scientific publications and helped researchers, developers, and organizations advance brain health, performance, and innovation. With cutting-edge applications in neurotechnology and machine learning, Emotiv is redefining how the world engages with the brain.

Our products have received prestigious global recognition including the Red Dot Award, Australian International Design Awards, and Edison Awards. With users in over 100 countries, our passionate, multidisciplinary team is expanding—and we invite you to be a part of this journey.

What You’ll Do

As a Management Accountant, you will be a key member of the Finance team responsible for budgeting, financial analysis, reporting, and cost control for the Emotiv group of companies (Emotiv, Emotiv Research, Emotiv Technology Vietnam, and Emotiv Vietnam). You will support business decisions with actionable financial insights, work with internal teams and external auditors, and contribute to improving financial performance and cost efficiency across global operations.

Key Responsibilities

• Prepare monthly management reports (P&L, Balance Sheet, Cash Flow, KPIs) for internal use and decision-making.

• Drive budgeting and forecasting processes, and coordinate with departments on financial planning.

• Conduct variance analysis: budget vs. actuals, and investigate key drivers of performance gaps.

• Partner with cross-functional teams to analyze financial impacts and support strategic initiatives.

• Handle bookkeeping tasks including journal entries, bank reconciliations, accruals, and adjustments.

• Manage Accounts Payable and Receivable including invoice verification, recording, and follow-up.

• Perform cost analysis including product costing, margin analysis, and inventory accounting.

• Reconcile data from e-commerce platforms (e.g., WooCommerce, Braintree) to bank deposits.

• Assist in preparing group-level consolidated financial reports and liaise with external auditors.

• Identify and implement opportunities to optimize cost efficiency and improve financial processes.

• Ensure proper documentation and internal controls for all financial transactions.

• Support ad hoc financial analysis, reports, and other tasks as needed.

What You Bring

• Bachelor’s degree in Accounting, Finance, or a related field.

• 3–5 years’ experience in accounting or financial analysis, ideally in a multinational or tech-driven environment.

• Excellent command of English (written and spoken), able to work directly with international colleagues.

• Strong analytical and problem-solving skills; high proficiency with Excel and data modeling.

• Experience with ERP/accounting systems and e-commerce revenue reconciliation is a plus.

• Ability to work both independently and collaboratively, with a high attention to detail and integrity.

• Strong organizational skills, ability to manage multiple priorities and meet deadlines.

What We Offer

• Attractive compensation and annual bonus.

• Flexible working hours and remote-friendly environment.

• Private healthcare insurance and wellness benefits.

• Annual company trip, team-building activities, and learning workshop.

• A passionate and supportive team working on world-changing technology.

• Exposure to cutting-edge neurotechnology and machine learning applications.

• Opportunities for personal and professional growth in an international setting

Emotiv is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer. CV sent to Ms Huyen: huyennguyen@emotiv.com

Location: Hanoi, Vietnam

About the Role:

Emotiv is a leading neurotechnology company that develops wearable EEG devices and brain-computer interface solutions used by researchers and professionals worldwide. We are seeking a dynamic Customer Support Services (CSS) Internal Sales Lead to join our team in Hanoi. This hybrid role bridges customer satisfaction with internal sales performance, leading daily customer support operations while driving sales initiatives. The ideal candidate thrives in a fast-paced, tech-driven environment and excels at both communication and execution.

Responsibilities:

Customer Support Services (CSS)

• Handle daily customer inquiries via phone, email, and chat with professionalism and empathy.

• Troubleshoot product issues and coordinate with internal teams (operations, logistics, technical) to ensure timely resolutions.

• Maintain accurate and organized records of all customer interactions and cases.

• Monitor customer satisfaction, gather feedback, and contribute ideas to improve customer experience.

• Ensure post-sale customer engagement and retention through excellent support services.

Internal Sales Leadership

• Lead internal sales activities, including upselling, cross-selling, and follow-ups on inbound leads.

• Collaborate closely with the external sales team to align on strategies and communication.

• Manage CRM updates, clean-up, and accuracy to support the sales funnel.

• Generate sales reports, forecasts, and dashboards for management decision-making.

• Support the Sales Manager with data insights and improvement initiatives.

Lead the Team

• Provide guidance, coaching, and support to a small internal team handling customer support and sales coordination.

• Monitor team performance, set clear goals, and foster a culture of accountability and service excellence.

• Conduct regular check-ins and performance reviews, identify training needs, and coordinate team development activities.

• Promote collaboration across departments to ensure smooth workflows and issue resolution.

• Act as the primary escalation point for both customer and internal team concerns.

Upselling and Staff Upskilling

• Develop and implement internal initiatives to increase upselling and cross-selling effectiveness through coaching and performance tracking.

• Analyze customer interaction data to identify untapped sales opportunities and share strategies with the team.

• Design and deliver training programs to continuously improve the team’s product knowledge, communication skills, and consultative selling techniques.

• Partner with cross-functional teams (Sales, Product, and Marketing) to ensure consistent messaging and up-to-date knowledge sharing.

• Create a growth-focused culture by empowering team members to build on their strengths and take ownership of development goals.

Required Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.

• Minimum 3 years of experience in customer service and/or internal sales, preferably in a tech or B2B environment.

• Strong interpersonal, verbal, and written communication skills in both English and Vietnamese.

• Proficiency with CRM systems (e.g., Salesforce, HubSpot, Zoho) and MS Office Suite.

• Excellent organizational skills, attention to detail, and ability to manage multiple tasks.

• Team-oriented with demonstrated leadership potential or past team supervision.

Preferred Attributes

• Experience in neurotechnology, electronics, healthcare, or hardware/software products.

• Familiarity with order processing and invoicing systems.

• Multilingual capabilities are a plus.

Please share your CV to Ms Huyen at huyennguyen@emotiv.com.

About Us

EMOTIV is a leading bioinformatics company advancing the understanding of the human brain through electroencephalography (EEG). Our technology and products provide valuable insights into brain health, performance, and wellness. We are currently seeking an experienced Web Developer to join our team and help build and maintain our e-commerce platform.

Job Description

As an Experienced Web Developer at EMOTIV, you will play a critical role in developing and maintaining our e-commerce platform, enabling the sale of EMOTIV products, including hardware and software. You will work closely with various teams to support promotions, track transactions, generate metrics, and ensure shipment tracking. Additionally, you will collaborate with our cloud and security teams to safeguard customer data and maintain high security standards.

Key Responsibilities

• Develop and maintain the e-commerce platform using technologies such as PHP, Laravel, Node.js, Vue.js, MySQL/PostgreSQL, WooCommerce on WordPress, and Stripe (or other payment gateways and subscription services)

• Utilize Laravel for backend development to create robust and scalable applications

• Implement dynamic and interactive user interfaces using such as React, Rollup.js, Vue.js and TypeScript

• Develop server-side logic and APIs using Node.js to support e-commerce functionalities

• Collaborate with the marketing team to support SEO, promotions and implement customizations to boost conversion rates

• Work with the finance team on building metrics reporting to monitor overall business performance

• Ensure accurate shipment tracking in collaboration with the logistics team

• Collaborate with developers on website deployment using CI/CD toolchains

• Implement and maintain robust security measures to protect customer data in accordance with GDPR (General Data Protection Regulation) and ISO27001 (Information Security Management System) standards by working with the Cloud and Security team

• Utilize Google Analytics for website performance monitoring and reporting

• Utilize Google Looker Studio for BI metrics

Required Qualifications

• Proven 4+ years experience in web development using PHP, Laravel, Node.js, Vue.js and MySQL/PostgreSQL.

• Strong experience with Laravel for backend development

• Proficiency in Vue.js for creating interactive user interfaces

• Experience with Node.js for server-side development

• Experience with e-commerce platforms such as WooCommerce, BigCommerce

• Knowledge of payment gateways and subscription services, preferably Stripe

• Familiarity with Google Analytics and Google Looker Studio for tracking and reporting

• Familiarity with collaboration and development tools such as JIRA, Confluence, Github, Visual Studio Code, Linux commands

• Strong problem-solving skills and attention to detail

• Excellent communication and writing skills in English

Preferred Qualifications

• Experience with AWS or other cloud platform providers with knowledge of deployment, scaling, and cost optimization in cloud environments

• Experience in working with CI/CD toolchains, and dockerization

• Familiarity with security best practices and data privacy regulations

• Ability to work effectively in a fast-paced, collaborative environment

Please share your CV to Ms Huyen at huyennguyen@emotiv.com.