Looking for help?

Search our knowledge base for answers

Search...

How to clean INSIGHT headset and sensors

We recommend cleaning the sensors using a Q-tip soaked in General Purpose Contact Lens Solution (such as ReNu) which contains a mild antimicrobial. After cleaning, wipe over the sensor with a clean Q-tip soaked in household glycerin. Make sure you clean only the polymer sensors and immediate surrounds with Lens Solution and glycerin, and make sure not to leave a wet track between the two reference sensors on the black Reference arm (behind the left ear).

The remainder of the Insight headset can be cleaned using household wipes. Try not to contact the polymer sensors with the wipe.

Was this article helpful?

Not finding what you need?

Our Support Team is just a click away.

© 2025 EMOTIV, All rights reserved.

Looking for help?

Search...

Knowledge base

How to clean INSIGHT headset and sensors

We recommend cleaning the sensors using a Q-tip soaked in General Purpose Contact Lens Solution (such as ReNu) which contains a mild antimicrobial. After cleaning, wipe over the sensor with a clean Q-tip soaked in household glycerin. Make sure you clean only the polymer sensors and immediate surrounds with Lens Solution and glycerin, and make sure not to leave a wet track between the two reference sensors on the black Reference arm (behind the left ear).

The remainder of the Insight headset can be cleaned using household wipes. Try not to contact the polymer sensors with the wipe.

Was this article helpful?

Not finding what you need?

Our Support Team is just a click away.

© 2025 EMOTIV, All rights reserved.

Looking for help?

Search...

Knowledge base

How to clean INSIGHT headset and sensors

We recommend cleaning the sensors using a Q-tip soaked in General Purpose Contact Lens Solution (such as ReNu) which contains a mild antimicrobial. After cleaning, wipe over the sensor with a clean Q-tip soaked in household glycerin. Make sure you clean only the polymer sensors and immediate surrounds with Lens Solution and glycerin, and make sure not to leave a wet track between the two reference sensors on the black Reference arm (behind the left ear).

The remainder of the Insight headset can be cleaned using household wipes. Try not to contact the polymer sensors with the wipe.

Was this article helpful?

Not finding what you need?

Our Support Team is just a click away.

© 2025 EMOTIV, All rights reserved.