Personalizing Workplace Learning with SAP and EMOTIV

Let’s be honest: If your company sends out an invitation to all employees to participate in the exact same mandatory safety training, chances are that despite acknowledging how important safety is, you’re going to be quite reluctant to take this training.


Read about a new collaboration between the SAP Design and SAP Knowledge and Education teams and EMOTIV, the leading personalized neuroinformatics company.


Whether we like it or not, learning plays an important part in our lives at any stage of our professional career. Some trainings, like mandatory safety ones, are there to protect us, our colleagues, and our organization. Others support our daily work, whether we use them to get familiar with new tools, company culture, evolving working environments, and new processes differing from some that we previously executed automatically.

The biggest problem with learning is that trainings are often one-size-fits-all while our differences as individuals – prior knowledge, cognitive abilities, attention span, and even our personal preferences – vary widely. Then there is the often-static nature of trainings themselves; these trainings are delivered as they are – unchanging and unresponsive to our immediate needs.

Sparking a Revolution in Workplace Learning

What if we could reinvent the learning experience to make it more personal, fun, and — above all — individually adapted to the learner’s current mindset and preferred learning style? What if we could ensure that employees not only took the training, but also enjoyed the experience while better understanding and memorizing its content and the value it conveys?

Dynamic and personalized learning: This is the vision behind the new collaboration between SAP and EMOTIV.

“We’re exploring how to provide a real-time adaptive learning experience that is engaging, insightful, and, at the same time, personalized and optimized to the learner’s needs, preferences, and personality,” explains Eva Zauke, chief knowledge officer of SAP SE and senior vice president of SAP Knowledge and Education. “We have been looking for solutions that allow for understanding your feelings and cognitive states while you are learning.”

The vision now brings together three key components: a best-in-breed learning platform from SAP; the latest version of SAP’s award-winning user experience, SAP Fiori 3; and cutting-edge brain sensing hardware and machine learning algorithms from EMOTIV.


 

EMOTIV recently released MN8, wireless brain monitoring earbuds that are discreet and frictionless. They provide easy-to-understand and actionable real-time feedback on an individual’s level of stress and attention. Using machine learning algorithms, the data collected from the MN8 EEG buds is then used “to create a new breed of brain-powered software solutions that are not only responsive to context but truly adaptive in real time to how the users feel,” explains Prof. Olivier Oullier, president of EMOTIV.

Imagine software that can precisely detect the moment a user loses focus or interest, that knows when and where the user is stuck in a workflow, and that can suggest what type of learning support and help the user would benefit from the most in a specific moment.

For SAP, realizing this vision also means combining the power of personalized learning with a user experience that is integrated, consistent, and intelligent across all SAP products.

“This is truly a unique vision to enhance the work experience,” claims Alexander Lingg, head of SAP User Experience. “By monitoring factors such as stress levels and attention span in real time, we can imagine a future where each worker benefits from both a personalized user interface and a tailored learning experience. We are talking not only about personalized learning in the deepest sense, but also a seamlessly integrated work environment. This is the future of learning.

The vision: Integrated, consistent, intelligent software; software that precisely detects the moment that you lose focus or attention, that knows when and where you are stuck in your workflow, that can suggest what type of learning support you’d benefit from the most in a specific moment.

Get Involved

Welcome to the era of personalized learning in the workplace! Together with EMOTIV, SAP is looking for more customers that would like to join this exciting innovation project. For more information and to get involved, please contact us via email.

If you are planning to attend SAP TechEd this year and would like to learn more about our vision, we also welcome you to attend our SAP TechEd sessions in Las Vegas and Barcelona.


Vanessa Micelli-Schmidt and Dr. Philip Miseldine are directors of User Experience (UX) Innovation at SAP SE. The UX Innovation team focuses on exploring new interaction paradigms that advance the UX strategy, adhering to the company’s corporate design guidelines and priorities while staying up-to-date with the latest technology advancements.

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