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Answering questions on Zendesk, elementary courtesy

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This topic contains 0 replies, has 1 voice, and was last updated by  Ingmar Guillaume 3 weeks, 5 days ago.

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    Ingmar Guillaume
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    I would consider it a basic form of politeness if someone from support, after a month, would answer my question 45987 dated Dec 27th 2016 (assigned to Emy).

    Especially since I already entered twice a remark about it, and in chat spoke with Linh (Trinh?) who assured me it would be handled within a day (that was almost a week ago).

    I would also very much appreciate it if this ticket is not closed without my approval, as was my other ticket 28841.

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