Why recording limitation???
April 19, 2016 at 9:09 am #119443
April 19, 2016 at 9:09 am #235789
I would like to know why using testbench now we cannot record more than 50 times per month.
When i bought this device there was no any announcement on this issue.
Also we cannot record offline in a wireless device, the main characteristic of your device is that we can bring it ANYWHERE, including places where there is no internet, does this make any sense?!?!?!?!?!?
I bought this device for a research project in neurosciences and with this limitations you are making it very difficult for us to use your device for research goals. I had scheduled all May with more than 50 participants to record data (several recordings per participant) and now you are asking money to record more than 50 times without notice?
Not to say all the issues I (we) had with your software in MAC OS and the problems with the headset configuration (sampling rate, etc)
I find this very disrespectful and very unprofessional.
April 20, 2016 at 9:39 pm #235803
Apologies, for some reason you were issued with a restricted commercial version of Testbench which was made specifically for a articular partner. Please check your DOWNLOADS section for a revised version, which should be 3.1.0. Contact support at hello at emotiv dot com if the file has not been updated yet.
We do not plan to restrict use by any customer who purchases units under the currently advertised conditions!
April 25, 2016 at 8:36 am #235836
Now testbench doesnt work at all. I have 3.1.19 now and it crashes as soon as i turn the epoc on (on MAC).
This is really very frustrating, i bought it more than one month ago and I still cannot make it work properly.
Please make it work!
April 25, 2016 at 9:25 am #235837
Hi Alberto, which build version on your TestBench ? You can check it in Help -> About Xavier TestBench.
April 25, 2016 at 10:37 am #235839
April 26, 2016 at 2:56 am #235841
Thanks Alberto, We are fixing some bug on this version. We will notice you when app is uploaded on website.
The forum ‘Applications & Games’ is closed to new topics and replies.