Thank you for choosing Emotiv’s product. I’ve just checked, You’ve bought Arena – OSX. I also checked our server, the download file still working, I can normally download it with Chrome or Firefox. So, what’s browser you are using ? Have you tried another browser ?
Please tell me, I’ll check and help you soon. Thank you.
Hello, Thank you for contacting us. If it still does not work, please try deleting all caches with Emotiv and send us more information about the order no or EmotivID to hello at emotiv (dot)com. Thanks, Linh
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